Shipping policy

 

Delivery

ARTEC Performance Australia strives to have fast turnaround time for processing/handling orders and always try our best to get the order to you ASAP. Orders will ship once payment has cleared, usually 24-48 hours after payment has been processed. 

Handling time and postage guide:

• Small size items that can be sent in a satchel or small parcel will be posted via Regular Post and will take an estimated 1-3 Working days.

• Medium size items, will be sent in an Regular Post satchels / parcel or via courier, generally takes an estimated 2-3 working days depending on location.

• Large size items, can only be sent by courier and may take an estimated 2-8 working days depending on location.

The maximum delivery time frame will apply to addresses that are located in rural or remote areas, NT, WA, and TAS.

Express Post shipping is only valid to areas that fall within the express post zone and still cannot be 100% guaranteed. Express Post shipping does not mean an order will be received within 24 hours of being placed or the following day, this service is always determined on what time and when an order placed.

ARTEC Performance Australia may use the quickest carrier/method for delivery regardless of which method is chosen upon checkout.

Note: There will be a delay in handling time during holiday periods and public holidays.

ARTEC Performance Australia is not responsible for lost or damaged orders where a customers have changed the delivery instructions to authority to leave.